Trust Center
Your uploads are encrypted in transit and deleted after analysis; only scan metadata is stored. Pending items are labelled as pending, not hidden.
AI-generated sample image
What happens to your data
AreaWhat we doDetail
HostingFrankfurt am Main, GermanyOne isolated stack on a single host in the EU.
Image analysisSightengine, ParisKozelo SAS. Receives images and up to three still frames per video, never the video file or its sound. May process in the EU, Canada or the US, with no region lock under Terms version 1.1, and deletes submissions by default.
ExplanationsMistral AI, ParisActive from 1 November 2026. Writes the plain-language summary from the scan results, receives no image and no file name, processes in the EU, and may keep requests up to 30 days for abuse monitoring.
UploadsMemory onlyRaw bytes never touch our disk and are kept out of logs and backups. A video sits in a RAM-backed temporary file only while its frames are extracted.
Receipts30 days, then deletedFile name, content type, the scan result (scores, labels, rule), time and workspace; for a video, frame counts and up to five frame scores. Never the image, the video or its frames.
In transitTLS 1.2 and 1.3TLS 1.3 preferred, TLS 1.0 and 1.1 rejected; HSTS and strict headers on every response.
External AI checkPending, not activeAn additional AI check by an external provider is planned. It will be listed here, with its data processing agreement, before it processes any image.
Never sold, used for ads or for training.
No provider may train or fine-tune general models on your content.
The documents
The binding versions. Agency customers can request a countersigned DPA.SecurityEU hosting, TLS 1.2+, memory-only uploads, deletion jobs and abuse prevention.
SubprocessorsWho processes your data, where, and under which agreement status.
Data processingController and processor roles, data categories, retention and your rights.
Privacy PolicyHow Xentavi handles personal data in connection with Staimp.
Cookie PolicyWhat is stored, why, for how long, and how to change your consent.
Terms of ServiceVersion 1.1, effective 26 October 2026.
Something missing?
Write to legal@xentavi.com. Complaints are answered within 14 days. Found a vulnerability? We reply within two business days.